have probably heard about GDPR (General Data Protection
Regulation) and the changes to data protection law. To make
it easier to understand what information we collect and
why we have updated our Privacy Notice. If you have any
questions or concerns after reading the information below,
please contact Pete Cowan.
order to arrange and tailor lessons to suit individual abilities,
plan progress through development goals, book tests, and
meet legal requirements we keep a personal paper record
for each client. Your client record is available to view
every lesson and will include your name, license details,
address, phone number, test results, areas for improvement
and any other information you agree to disclose which is
relevant to your course of learning. We do not ask for personal
banking information, though we still do accept cheques -
in these cases no banking account information is retained
after payment has cleared.
promise your personal information will not be shown to any
third parties (including parents*) unless you have specifically
authorised this (e.g. Theory Test Pro, DVLA test booking
service). If you change your mind you can opt out any time
by contacting me in writing (letter or e-mail is fine).
you would like to request a hard copy of your Client Record
please let us know in writing and you will be either handed
or posted a copy within 2 weeks free of charge.
Client Record is secured in locked storage when not in use
and kept for 7 years before being confidentially destroyed
on site. During this time you retain your legal right to
request all data held relating to yourself to be completely
and permanently destroyed. Please make all requests in writting.
practical reasons and to minimise the risk of cyber data
theft we only keep one paper copy of your Client Record.
No data storage facility is 100% reliable but rest assured
we go to considerable lengths to keep your data safe. In
the unlikely event your information is compromised you will
be notified as soon as possible.
website www.a1drivertraining.co.uk holds no personally identiable
data relating to our site vistors.
clients have passed their driving test they may be asked
for a photograph for promotional purposes. If a photographic
release has been signed, the image may be displayed on our
public social media channels, website and in other promotional
materials until such permission is withdrawn.
about the management, security or handling of personal data
should be made to Pete Cowan in the first instance. Once
received we will investigate, take appropriate action and
respond as soon as possible. In the unlikely event of the
outcome being unsatisfactory it is your right as an individual
to be escalate your complaint to the Office of the Information
Commissioner (more information can be found on their website
uses the age of 16 as the minimum for data protection consent.